Payment & Security

Ervanique™ · Checkout Information

Payment & Security

This page explains how payment options, transaction authorization, checkout security, order totals, discounts, and payment-related questions are handled when you place an order through Ervanique™.

Checkout Processed through Shopify and applicable payment providers
$
Order Total Your final order total is shown before payment
Payment Options Current available methods appear during checkout
Clear Checkout Information

Know what happens before you pay.

We want checkout information to be clear and easy to understand. The sections below explain payment methods, authorization, order totals, security practices, discounts, confirmation, and payment support.

Section 01 $

Payment Methods

The payment methods currently available for your purchase are displayed during checkout. Available options may vary depending on your location, currency, device, order details, and the payment services available when your order is placed.

Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase.

Section 02

Payment Authorization

Orders may be subject to transaction authorization, payment verification, identity verification, or fraud-prevention review before an order is accepted or fulfilled.

Your bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold.

Those decisions and hold periods are controlled by the applicable financial institution or payment provider.

Section 03

Checkout Security

Checkout is handled through Shopify together with the applicable payment provider. These services use technical and organizational security measures intended to protect transaction information.

Payment credentials required to complete a transaction are handled through the applicable checkout and payment-processing systems.

Ervanique™ customer support will not ask you to send your complete credit card number, debit card number, card security code, or online-banking password by email.

Section 04

Prices & Final Order Total

Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, discounts, and the final order total.

Please review your products, quantities, shipping information, promotional discounts, and final amount carefully before completing payment.

The currency applicable to your order is displayed on the storefront and during checkout.

Section 05

Bank & Provider Fees

Your bank, card issuer, or payment provider may separately impose foreign-exchange fees, international transaction fees, currency-conversion fees, or other financial-institution charges.

These charges are determined and collected by the applicable financial institution or payment provider and are not controlled by Ervanique™.

Section 06 %

Discounts & Promotions

Valid promotional or discount codes should generally be entered before checkout is completed.

Please confirm that the applicable discount appears in your final order total before submitting payment.

Promotions may be subject to product eligibility, minimum purchase requirements, expiration dates, exclusions, availability, usage limits, or other conditions shown with the applicable offer.

Section 07 !

Declined, Pending or Duplicate Charges

If a payment is declined, please verify your billing information and contact your bank or payment provider if additional assistance is required.

A pending amount may represent a temporary authorization rather than a completed payment.

If you believe you were charged more than once for the same order, contact customer support with your order number and relevant transaction information. Please do not send complete card or banking credentials by email.

Section 08

Order Confirmation

After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not see your confirmation, please check your spam or junk folder and confirm that the email address entered during checkout was correct.

You may also contact customer support if you need help locating your order information.

Section 09 ?

Payment Questions

If you believe a payment was charged incorrectly, you notice an unexpected payment issue, or you have a question about checkout, please contact:

service@ervanique.com

Where available, include your order number and a clear description of the issue. For your security, do not include complete credit-card or banking information in your message.

Related Information

Store Policies

For additional information about ordering, shipping, returns, privacy, and use of our website, please review the applicable store policies.

Payment Support

Need help with checkout or a payment?

Contact Ervanique™ customer support with your order number and a clear description of the issue. Customer service is available daily from 8:00 AM to 10:00 PM.

Email Customer Support
Company Details

Business Information

Ervanique™
Brand Name Ervanique™
Legal Company Name Shanghai Liganliu Network Technology Co., Ltd.
Owner / Legal Representative Xu Meixia
Business Address No. 24 Yangxin East Road, Pudong New Area, Shanghai, China
Customer Support Email service@ervanique.com
Customer Support Phone +86 132 4791 8517
Customer Service Hours 8:00 AM – 10:00 PM Daily